Terms and Conditions

Terms & Conditions

Our activities take place at the specified Venue/Location when signing unless otherwise stated. Please check the descriptions and location carefully.

The activities are limited by age and numbers of students. They will be allocated on a first-come first-serve basis.

Class prices and monthly memberships can vary according to type of class, location and other cost factors such as number of Instructors, rents of the studio in the area. Check the detail page for the activity and prices.

Children must respect teachers. Anyone not behaving properly will be warned, please note that according to our behaviour management policy in some instances children can be excluded from the activities without a refund if inappropriate behaviour continues.

Please remember to send a bottle of water so children can keep hydrated.

In case of a health problem or an accident affecting your child, you must be available as soon as you receive a telephone call from a person designated by Jinga Jinga.

In urgent cases, if you cannot be contacted for any reason, we will call the emergency services i.e.999. They will decide whether to transport your child to the appropriate hospital. The parents/carers are legally responsible; you should contact immediately the hospital where your child has been sent.

Registration and Payment:

Please make sure all emergency contact details and information of your child(ren) is up-to-date.

Any changes to the activities or cancellations is at the discretion of Jinga Jinga and parents will be notified by email.

We accept Direct Debit registrations or Online payments.

All registrations are final. Refund will be not be issued for missed sessions.

All bookings are mandatory. If exceptionally, you have to cancel any booking during the registrations period or during the term (due to medical conditions or logistic issues that didn't exist when you registered), after careful examination by Jinga Jinga of your situation and decision, a refund might be issued, minus the online processing fees. The refunds occurring within the term will be issued at the end of the current term.

Jinga Jinga Ltd reserves the right to cancel an activity if insufficient numbers of children have registered. Parents will be notified by email and will be able to register their child/children into another class or request a refund.

Colletions and Late Collection:

Children are to be collected by their parents or any authorised adults.

Please collect your child(ren) on time. The after school clubs are not insured to care for the children after this time. If you are delayed, please contact the Coach in charge.

After the finishing time, parents will receive a ‘late collection’ notification, and will be charged on the basis of £1 per late minute.

Fines are payable within 2 weeks via bank transfer.

Failure to pay the fine on time will result in the exclusion of your child(ren) without a refund. Failure to pick up your child on time regularly will result in a cancellation of your registration without a refund.

Absences:

If a child cannot attend a session, no refund will be payable.

To avoid disrupting a session, no one will be allowed to leave early except in the event of exceptional circumstances or medical emergencies in which case a note must be given, including the name of the person who will collect the child(ren).

In the event of the activiti(es) being cancelled the parents will be informed via email as soon as possible.

In the case of absence of an instructor all efforts will be made to find a substitute instructor. The activities will be subject to change. We will notify you of all changes.